More information about housing, academics, refunds, and more.
Your student should be getting information from their teachers soon about online-only classes. Please note that classes that were already online will begin again on Monday (March 23). All other classes will begin again on March 30. The Office of the Provost has been working with professors to make sure that they are prepared to teach in an online-only setting. The University is prepared to and focused on delivering the same quality of education virtually as we do in our classrooms.
If you don't have Wi-Fi at home, these are some options as recommended by the Office of the Provost:
Sometimes you can use your cell phone as a WI-FI hotspot.
We recommend your student check in with their instructor. They may not have all the answers yet, but they will be developing more detailed plans over the next week or two. Students will still be able to have one-on-one conversations via phone or other virtual methods during the online-only period of classes.
Comcast is offering free service for 60 days and more information can be found here.
We strongly advise students to not return to campus. If you have a safe alternative for housing, we need you to pursue those options. If you have no other alternative, the University will work with you to find accommodations, though rooms will be limited. More information will be provided at https://housing.wvu.edu/current-residents/residence-hall-current-residents/residence-hall-break-housing.
There will be future communication on a coordinated move-out effort for University residence halls. Do not return to campus to move your student’s items from their residence hall room or apartment. All facilities will be securely locked. If you have any concerns about an item left in your student’s room, please contact firstname.lastname@example.org.
Priority pre-registration dates for fall classes have been pushed back two weeks. Information has been emailed to your student and can be found at https://registrar.wvu.edu/registration/time-ticketing. Advisors will be moving to virtual or phone advising to help students work through this process. If your student has questions, they should reach out to their advisor, college or school directly starting next week via phone or email.
Students in West Virginia with mental health concerns may call the Carruth Center at 304-293-4431. Out-of-state students should seek mental health support via our partner Morneau Shepell. For more info., visit: https://tl.wvu.edu/MorneauShepellForOnlineStudents. Due to licensure and legal restrictions, Carruth Center counselors and staff can only provide services to students who are located within West Virginia.
Also, students can also access a free crisis text line, 24/7 from anywhere by texting WVU to 741741.
At this time, the University plans to offer online tutoring sessions for students. More information will be available prior to the March 30 online-only class period. There are also a wide variety of resources that can be found online. Encourage your student to visit http://students.wvu.edu to find information about tutoring, online library access, online learning tips, as well as helplines and hotlines for immediate assistance.
The University will announce on March 25 as to whether holding commencement will be possible. Please monitor our May Commencement site https://graduation.wvu.edu/may-commencement for updates.
If your student is employed on campus and needs to work, please instruct them to contact their supervisors to explore remote work possibilities.
There will be no tuition refunds, and there will not be any additional fees for online classes. Typically, our online classes cost more than our traditional face-to-face classes due to the added virtual technology in the learning experiences.
If your student is a current resident in the resident hall system or the University apartment system, credits will be issued at a later date. Students with dining plans will also be issued a credit. We will provide more information in the coming days.
Regarding the Mountaineer Parents Club buses, there will not be a return to campus bus. We are planning to offer a full refund for any one-way return trips and a refund for those who had a round trip reservation. Students with reservations will be contacted soon with more information.
For those staying in Morgantown
As directed by West Virginia Governor Jim Justice, all restaurants and bars in West Virginia have limited service to carry out, drive-thru and delivery operations only.
All previously scheduled events have been canceled. There are also strict rules against groups of 10 or more in all public places for the time being.
The PRT will be closed for passenger service until further notice. University bus shuttles will replace PRT service during this time. Passengers utilizing bus shuttles will experience fewer touchpoints than when riding the PRT service, which will help limit spread. Bus shuttles will run Monday through Saturday from 9:30 a.m. to 7:30 p.m. They will run on a continuous loop between the Mountainlair, Towers and Mountaineer Station. The last loop will begin at 7 p.m. at the Mountainlair each day. The shuttle will complete its route by returning to the Mountainlair at 7:30 p.m. to conclude service for the day.
Some Mountain Line routes also have adjusted schedules, which have been in place for several days. These changes will remain until further notice. http://busride.org/Maps-Schedules